A connected product for safety, response, and follow through
Usalama Voice combines emergency action, reporting, coordination, learning, and public transparency so the platform works across the full response journey rather than a single moment.
Core product areas
Built for survivors, responders, and support teams
Each feature area supports a different part of the same journey from urgent action to coordinated care and long term follow up.
Emergency Response
Fast action for moments when safety cannot wait.
- Trusted contact alerts
- Location sharing with permission
- Multiple delivery channels
- Silent activation options
Secure Reporting
Protected reporting flows with room for evidence and context.
- Anonymous reporting options
- Protected file upload support
- Evidence preservation workflows
- Private notes and event history
Case Management
Structured case movement across intake, referral, and follow up.
- Incident and case records
- Assignment and handoff tracking
- Status progression visibility
- Coordinator driven oversight
Uwazi Analytics
Protected insight surfaces for authorized response teams.
- Role aware dashboards
- Trend and hotspot visibility
- Case progression tracking
- Operational reporting support
Service Access
A clearer path to the people and organizations who can help.
- Support service discovery
- Referral pathways
- Trusted contact tools
- Community support visibility
Learning Hub
Action focused education for safety, reporting, and recovery.
- Short practical modules
- Reporting guides
- Legal and care resources
- Safety planning support
For people seeking help
Emergency tools, trusted contacts, safer reporting, and practical learning guides.
For response teams
Case coordination, assignment visibility, specialist handoff, and operational oversight.
For public understanding
A separate public layer for anonymized information, transparency, and civic education.