NGO
Own triage, coordination, dispatch, and dependency tracking across the case lifecycle.
Review new intake and severity
Dispatch specialist roles
Track blockers before closure
Responder
Handle high-risk response, threat-linked intervention, and fatality-linked workflows.
Take critical and enforcement-led intake
Coordinate with care and legal roles
Keep investigation updates moving
Counselor
Support psychosocial care, stabilization, follow-up, and recovery continuity.
Claim counseling assignments
Record progress and care milestones
Route back when more coordination is needed
Legal Aid
Handle filings, court preparation, rights guidance, and justice pathway follow-through.
Review legal handoff reason
Track legal milestones
Flag outstanding justice blockers
Medical Provider
Manage treatment, forensic support, referral continuity, and clinical follow-up.
Claim clinical assignments
Document treatment movement
Raise escalation where care continuity stalls
Shelter Operator
Manage placement, handover, safety logistics, and transfer readiness.
Review placement need
Track bed or placement readiness
Close only after safe handover is documented
Admin
Oversee verification, stale queues, governance anomalies, and closure discipline.
Review verification queue
Monitor pilot operations metrics
Enforce closure and trust gates