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Partner Governance

Partner onboarding and governance

How organizations enter the platform, pass verification, invite team members, and operate inside role-based case workflows.

Verification and eligibility

Organizations should be created by an eligible role, reviewed through the verification queue, and approved before operational dashboard access is treated as trusted.

Role-based access

Partner access should reflect organization type, assigned role, coordinator status, and the specific cases or queues that require action.

Consent and data boundaries

Partner organizations should only see information necessary for care, legal, medical, shelter, police, or governance action in the relevant workflow lane.

Directory quality and accountability

Public-facing partner entries should be reviewed, updated, and tied to clear ownership so stale or misleading records do not weaken trust.

Verification checklist

Organization identity and service type
County or geographic coverage
Official contact channels and operational point of contact
Registration or licensing reference where relevant
Short verification notes and supporting evidence

Operational flow

Step 1

Create an organization record

Step 2

Submit verification request

Step 3

Invite internal admins or members

Step 4

Complete verification review

Step 5

Unlock role dashboard access

Verification gate

Approval determines whether an organization can move from setup into trusted operations.

Access gate

Case visibility follows the role model, not blanket organization access.

Review gate

Admin review remains available for verification, governance anomalies, and closure discipline.

Start organization setup

Use the setup flow to create an organization, submit verification, invite members, and continue into the relevant dashboard after approval.